Customer Surveys

Peoplogica’s fully customised customer surveys are not a “tick the box” survey, they are certainly not just about ‘measuring’ past customer service levels. What they do deliver is succinct guidance on the critical initiatives that will increase sales to existing clients by improving how they are sold to, how they are serviced and how to fulfil their future requirements.

 

What does exceptional customer service do for your organisation?

  • Keeps your customers longer 

  • Gives you an advantage over your competitors

  • Increases customer purchases in size and frequency

  • More customer referrals and recommendations to new customers

  • Builds your business reputation, reduces complaints and issues

  • Saves resources (it costs five to ten times more to get a new customer than to keep a customer)

Peoplogica provide template surveys for you to use. These template surveys can be customised to suit your requirements or you can develop your own surveys from scratch. To access MultiRater Surveys, which is our unlimited usage fully customised MultiRater Survey platform, please go to www.MultiRaterSurveys.com.